Privacy Policy – FL Aesthetic Clinic Beauty and Health, Cape Town
At FL Aesthetic Clinic Beauty and Health, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website, book treatments, or interact with our clinic in Cape Town.
Information We Collect
We may collect the following information from you when you book appointments, subscribe to our newsletters, or contact us:
- Full name
- Email address
- Phone number (including mobile and WhatsApp)
- Payment and billing details
- Medical history and skin concerns relevant to treatments
- Preferences for spa packages, facials, massages, and other services
- Feedback, reviews, or inquiries submitted via website or email
How We Use Your Information
Your personal information is used only for the following purposes:
- To schedule and manage your appointments efficiently
- To provide personalised facial, massage, lymphatic drainage, body scrub, pedicure, and spa treatments
- To communicate important updates, promotions, and special offers
- To improve our services and ensure client satisfaction
- To process payments securely and issue invoices
- To comply with legal obligations and safety regulations
How We Protect Your Information
We implement strict security measures to safeguard your personal information:
- All electronic data is stored in secure, encrypted systems
- Physical records are kept in locked, access-controlled areas
- Only authorised staff and the owner, Esnarth Nkhata Gonolinje, have access to sensitive information
- We regularly review and update security practices to prevent unauthorized access
Cookies and Tracking
Our website uses cookies and tracking technologies to enhance your browsing experience, analyse website traffic, and improve user functionality. Cookies help us remember your preferences and booking choices. You can disable cookies in your browser settings, though some features may not work properly if cookies are turned off.
Third-Party Services
We may use trusted third-party services to process payments, send emails, or manage bookings. These providers are contractually required to protect your data and may not use it for any purpose other than supporting FL Aesthetic Clinic Beauty and Health operations. Examples include:
- Payment gateways for secure transactions
- Online booking platforms like Fresha
- Email communication tools for newsletters or reminders
Your Rights
You have the following rights regarding your personal information:
- Access and receive a copy of the data we hold about you
- Request correction of any inaccurate or incomplete data
- Request deletion of your personal information when it is no longer needed
- Withdraw consent for marketing communications at any time
- Opt out of cookies or tracking technologies on our website
Children’s Privacy
Our website and services are intended for adults over the age of 18. We do not knowingly collect personal information from children. If a parent or guardian believes we have inadvertently collected information from a child, please contact us immediately for removal.
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal requirements, and maintain accurate records. Once your information is no longer needed, it will be securely deleted or anonymised.
Legal Compliance
FL Aesthetic Clinic Beauty and Health complies with all applicable South African privacy laws, including the Protection of Personal Information Act (POPIA). We may disclose information if required by law or to protect our rights and safety.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the effective date clearly stated. Please review this page regularly to stay informed about how we protect your data.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly:
FL Aesthetic Clinic Beauty and Health
79 Roeland Street, Cape Town CBD, Cape Town, South Africa
Phone: +27 16 453 0680
Email: nkhataesnarth@gmail.com
Owner & CEO: Esnarth Nkhata Gonolinje
We are committed to ensuring your privacy and providing a safe, professional environment for all our clients. Your trust is important, and we guarantee that your personal data is treated with the highest standard of care.
Comments
Post a Comment
💬 Welcome to the FL Aesthetic Clinic Beauty and Health community!
We’re so grateful you’re here. At FL Aesthetic Clinic Beauty and Health, our mission is to help you restore balance, heal from the inside out, and rediscover the powerful glow of your natural beauty. This blog is more than just a place for information — it’s a safe, sacred space to connect, learn, and share your journey toward wellness, rejuvenation, and self-love.
We specialize in Afro-inspired holistic therapies that honor every skin tone, every body shape, and every soul seeking rest, healing, and radiant confidence.
🌸 What We Offer — More Than Just Beauty
Here, beauty and wellness go hand-in-hand. You’ll find luxurious treatments tailored to your unique needs:
✨ Facials and Skincare
HydraFacial Therapy – A state-of-the-art facial that deeply cleanses, exfoliates, extracts impurities, and infuses the skin with intense hydration. Ideal for dull, dehydrated, or mature skin.
Classic Facials for all skin types – Whether your skin is oily, dry, sensitive, or acne-prone, we customize every step using gentle, dermatologist-recommended products.
Anti-aging Facials – Rejuvenate your skin with firming, brightening, and collagen-boosting treatments.
We proudly use trusted brands such as CeraVe, Cetaphil, and Himalaya Herbals — known for their safety, soothing effects, and long-lasting results.
🌿 Massage and Body Wellness
Manual Lymphatic Drainage (MLD) – A medically supported, gentle technique that stimulates your lymph system to remove toxins and reduce swelling. Highly recommended after liposuction, long flights, or to support detox and immune health.
Deep Tissue & Sports Massage – Effective for tension, injury recovery, and muscle strain.
Swedish Massage – Full-body relaxation that promotes circulation and stress relief.
Aromatherapy Massage – Personalized with essential oils that address emotional and physical needs — perfect for relaxation, upliftment, or healing.
Hot Stone Massage – Using warm stones to penetrate deep tension, promote deep relaxation, and ease stress.
Body Scrubs – Exfoliate and nourish your skin for a smooth, radiant finish.
Professional Pedicures – A spa-quality experience to soften, treat, and pamper tired feet.
Wellness Packages – Specially curated combinations of massages, facials, and body treatments for total rejuvenation and value.
🌺 Why Your Voice Matters
This comment section is where we truly connect. Feel free to ask questions, share your experience, or request a recommendation. Whether you want to know which facial suits your skin, what treatment is best after surgery, or how to start your wellness journey — you are welcome here.
We read every message with care and love. Comments are moderated to keep this space positive, respectful, and helpful to all. No spam. No judgment. Just true care.
💛 You’re in Skilled, Caring Hands
I’m Esnarth Nkhata Gonolinje, your qualified Holistic Practitioner, with an Advanced Diploma in Nursing Assistance, and a certified member of the International Practitioners of Holistic Medicine (IPHM). I created this space with love and purpose — to offer treatments that blend medical insight, holistic healing, and Afro-inspired wellness for the modern soul.
This isn’t just a clinic. This is your sanctuary. A space to heal, breathe, and glow — naturally.
🌿 Leave a comment, ask a question, or simply say hello.
We’re here for you. And we’re honored to walk with you on your wellness journey.
With love,
Esnarth Nkhata Gonolinje
Your holistic practitioner and founder