Terms & Conditions – FL Aesthetic Clinic Beauty and Health, Cape Town
Welcome to FL Aesthetic Clinic Beauty and Health. These Terms and Conditions govern your use of our website, booking platform, and services. By accessing our website or booking a treatment, you agree to comply with and be bound by these terms. Please read them carefully to ensure a clear understanding of your rights and obligations.
1. General Information
FL Aesthetic Clinic Beauty and Health is a professional wellness clinic located in Cape Town, South Africa, offering facials, massages, lymphatic drainage therapy, body scrubs, pedicures, and holistic spa packages. Our certified owner & CEO, Esnarth Nkhata Gonolinje, ensures all services are delivered safely, effectively, and with personalised attention.
2. Booking and Appointments
- All appointments must be booked in advance through our online platform, phone, or email.
- Bookings are confirmed once you receive an email or message confirmation from FL Aesthetic Clinic.
- It is the client’s responsibility to ensure accurate details are provided when booking.
- We recommend arriving 10–15 minutes early to your appointment to complete any necessary consultation or preparation.
3. Cancellations and Rescheduling
- Clients may cancel or reschedule appointments with at least 24 hours’ notice.
- Late cancellations or no-shows may be subject to a fee to cover the reserved time slot.
- FL Aesthetic Clinic reserves the right to cancel or reschedule appointments due to unforeseen circumstances, in which case clients will be notified and offered an alternative booking.
4. Payments and Pricing
- All service prices are listed on our website and may be updated periodically.
- Payments are accepted via online booking, card, or in-person cash at the clinic.
- Package deals and promotions are subject to specific terms and cannot be combined with other offers unless stated.
- FL Aesthetic Clinic reserves the right to amend prices or service offerings at any time.
5. Service Policies
- All treatments are provided by trained and certified professionals with a focus on safety and effectiveness.
- Clients must inform the practitioner of any allergies, medical conditions, or sensitivities prior to treatment.
- FL Aesthetic Clinic reserves the right to refuse service if a treatment is deemed unsafe for the client.
- Results may vary depending on individual skin type, health, and lifestyle. We do not guarantee specific outcomes but commit to providing professional, high-quality care.
6. Health and Safety
Client health and safety is our priority. Please notify us if you have:
- Pregnancy or are breastfeeding
- Recent surgery or injury
- Allergies or skin sensitivities
- Any chronic medical conditions
FL Aesthetic Clinic practitioners will adjust treatments as necessary to ensure safety and comfort. Clients are responsible for providing accurate health information.
7. Privacy and Personal Information
We respect your privacy. All personal information provided during bookings or consultations is stored securely and used only to provide services and communication related to your treatments. For full details, please refer to our Privacy Policy page.
8. Intellectual Property
All content on the FL Aesthetic Clinic website, including images, videos, text, and logos, is the intellectual property of FL Aesthetic Clinic Beauty and Health. Unauthorized use of our content for commercial purposes is prohibited.
9. Website Use
- Clients may use our website for personal, non-commercial purposes.
- You agree not to misuse the website, introduce harmful software, or attempt to access restricted areas of our systems.
- We are not responsible for technical issues caused by external devices, browsers, or internet connectivity.
10. Liability
FL Aesthetic Clinic Beauty and Health provides services to the best of our professional ability. By booking a treatment, you acknowledge that:
- Treatments are not a substitute for medical advice or treatment.
- We are not liable for allergic reactions, injuries, or adverse effects if accurate health information is not provided.
- Clients participate voluntarily and accept responsibility for their wellbeing during and after treatments.
11. Amendments
FL Aesthetic Clinic reserves the right to update or amend these Terms and Conditions at any time without prior notice. It is the client’s responsibility to review the terms periodically.
12. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from services, bookings, or website use will be handled under the jurisdiction of Cape Town courts.
13. Contact Information
If you have any questions regarding our Terms and Conditions, please contact us:
- Phone: +27 16 453 0680
- Email: nkhataesnarth@gmail.com
- Address: 79 Roeland Street, Cape Town CBD, South Africa
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💬 Welcome to the FL Aesthetic Clinic Beauty and Health community!
We’re so grateful you’re here. At FL Aesthetic Clinic Beauty and Health, our mission is to help you restore balance, heal from the inside out, and rediscover the powerful glow of your natural beauty. This blog is more than just a place for information — it’s a safe, sacred space to connect, learn, and share your journey toward wellness, rejuvenation, and self-love.
We specialize in Afro-inspired holistic therapies that honor every skin tone, every body shape, and every soul seeking rest, healing, and radiant confidence.
🌸 What We Offer — More Than Just Beauty
Here, beauty and wellness go hand-in-hand. You’ll find luxurious treatments tailored to your unique needs:
✨ Facials and Skincare
HydraFacial Therapy – A state-of-the-art facial that deeply cleanses, exfoliates, extracts impurities, and infuses the skin with intense hydration. Ideal for dull, dehydrated, or mature skin.
Classic Facials for all skin types – Whether your skin is oily, dry, sensitive, or acne-prone, we customize every step using gentle, dermatologist-recommended products.
Anti-aging Facials – Rejuvenate your skin with firming, brightening, and collagen-boosting treatments.
We proudly use trusted brands such as CeraVe, Cetaphil, and Himalaya Herbals — known for their safety, soothing effects, and long-lasting results.
🌿 Massage and Body Wellness
Manual Lymphatic Drainage (MLD) – A medically supported, gentle technique that stimulates your lymph system to remove toxins and reduce swelling. Highly recommended after liposuction, long flights, or to support detox and immune health.
Deep Tissue & Sports Massage – Effective for tension, injury recovery, and muscle strain.
Swedish Massage – Full-body relaxation that promotes circulation and stress relief.
Aromatherapy Massage – Personalized with essential oils that address emotional and physical needs — perfect for relaxation, upliftment, or healing.
Hot Stone Massage – Using warm stones to penetrate deep tension, promote deep relaxation, and ease stress.
Body Scrubs – Exfoliate and nourish your skin for a smooth, radiant finish.
Professional Pedicures – A spa-quality experience to soften, treat, and pamper tired feet.
Wellness Packages – Specially curated combinations of massages, facials, and body treatments for total rejuvenation and value.
🌺 Why Your Voice Matters
This comment section is where we truly connect. Feel free to ask questions, share your experience, or request a recommendation. Whether you want to know which facial suits your skin, what treatment is best after surgery, or how to start your wellness journey — you are welcome here.
We read every message with care and love. Comments are moderated to keep this space positive, respectful, and helpful to all. No spam. No judgment. Just true care.
💛 You’re in Skilled, Caring Hands
I’m Esnarth Nkhata Gonolinje, your qualified Holistic Practitioner, with an Advanced Diploma in Nursing Assistance, and a certified member of the International Practitioners of Holistic Medicine (IPHM). I created this space with love and purpose — to offer treatments that blend medical insight, holistic healing, and Afro-inspired wellness for the modern soul.
This isn’t just a clinic. This is your sanctuary. A space to heal, breathe, and glow — naturally.
🌿 Leave a comment, ask a question, or simply say hello.
We’re here for you. And we’re honored to walk with you on your wellness journey.
With love,
Esnarth Nkhata Gonolinje
Your holistic practitioner and founder